СУЩНОСТЬ УПРАВЛЕНИЯ КАЧЕСТВОМ УСЛУГ В АО «OʻZTEMIRYOʻLYOʻLOVCHI»

Authors

  • Жахонгир Давлетов Автор

DOI:

https://doi.org/10.5281/zenodo.17524922

Abstract

Современное состояние транспортной инфраструктуры и сервисов пассажирских перевозок в Узбекистане требует повышенного внимания к качеству услуг, предоставляемых транспортными предприятиями. В частности, деятельность акционерного общества «Oʻztemiryoʻlyoʻlovchi» как значимого участника системы железнодорожных перевозок страны обуславливает необходимость анализа особенностей управления качеством услуг в данной организации. Управление качеством услуг — это комплексная деятельность, предусматривающая постоянный контроль, улучшение процессов и удовлетворённость потребителя. [1] 

 

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Published

2025-11-04

Issue

Vol. 1 No. 1 (2025): International Conference on Science & Technology

Section

Статьи

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How to Cite

Давлетов, Ж. (2025). СУЩНОСТЬ УПРАВЛЕНИЯ КАЧЕСТВОМ УСЛУГ В АО «OʻZTEMIRYOʻLYOʻLOVCHI». International Conference on Science & Technology, 1(1), 249-253. https://doi.org/10.5281/zenodo.17524922