HOSPITALITY MANAGEMENT AND ORGANIZATION

Auteurs

  • Robiyabonu Karimova Автор

DOI :

https://doi.org/10.5281/zenodo.18438898

Mots-clés :

Hospitality management, organization, service quality, customer satisfaction, tourism industry, hotel management

Résumé

This article examines the concept of hospitality management and organization and its importance in the modern service industry. It highlights the key functions of hospitality management, including planning, organizing, staffing, leadership, and quality control. The paper also discusses the role of professional skills, customer satisfaction, and service culture in ensuring successful hotel and hospitality operations. The findings show that effective management and organization are essential for the sustainable development of the hospitality sector

Références

Walker, J. R. (2017). Introduction to Hospitality Management. Pearson Education.

Lashley, C. (2008). Hospitality Management: A Brief Introduction. Routledge.

Barrows, C. W., & Powers, T. (2009). Introduction to Management in the Hospitality Industry. Wiley.

Kotler, P., Bowen, J., & Makens, J. (2016). Marketing for Hospitality and Tourism. Pearson.

Mullins, L. J. (2010). Management and Organisational Behaviour in Hospitality. Pearson

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Publiée

2026-02-03

Numéro

Vol. 2 No 1 (2026): International Conference on Science, Education & Law (ICSEL)

Rubrique

Articles

Licence

Creative Commons License

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Comment citer

Karimova, R. (2026). HOSPITALITY MANAGEMENT AND ORGANIZATION . International Conference on Science, Education & Law, 2(1), 217–219. https://doi.org/10.5281/zenodo.18438898